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All orders will be scheduled for shipment in 1-4 business days after the order is placed, excluding holidays. This applies to Express orders as well. Orders placed after 11AM PST on Fridays may not be processed for shipping until the following Monday morning.
Once your order has been processed for shipment, you will receive an automated shipping notification titled “A Shipment from Order " " is on the way”. This will contain your tracking information!*
*If you do not receive your Tracking Email within 5 business days of placing your order please check your Spam and/or Promotions folders.
The shipping services offered are subject to change depending on carrier reliability; based on extreme delays caused by weather or overall package volume.
*These transit times are estimates given by our carrier partners, we do not file claims for late deliveries and shipping costs are not refundable. If you have any questions about shipping or delivery, please contact us at support@kanebilt.com
|
Carrier |
Locations |
Transit time |
Cost |
|
USPS Priority |
On contiguous U.S. orders not containing headlights or handlebars |
3-7 business days |
$10
|
|
UPS |
On contiguous U.S. orders containing headlights or handlebars |
5-7 business days |
$10 |
|
UPS Express |
On contiguous U.S. orders containing headlights or handlebars |
1-3 business days |
$25 |
These transit times are estimates given by our carrier partners, we do not file claims for late deliveries and shipping costs are not refundable. If you do not see your country listed at checkout please contact us at support@kanebilt.com for more information.
|
Carrier |
Locations |
Transit time |
Cost |
|
UPS Worldwide Expedited |
On countries where offered |
7-14 business days |
Variable depending on country. Will be set at checkout.
|
Refused Shipments:
If you refuse your shipment from Kanebilt, you are responsible for the original shipping charges, and any duties, taxes and/or customs charges on the package (both original and return shipments), plus the cost of returning the package to Kanebilt.
Returned to Sender:
In some scenarios the carrier may not be able to complete delivery to your address due to uncontrollable circumstances. If you see your package has been marked “Return to Sender” please contact support@kanebilt.com.
Shipping Disclaimer:
Once your order has been shipped out, the Ridge is not responsible for any losses or damages in transit. The customer’s responsibility is to follow the tracking information provided and contact the courier, to monitor the delivery of the shipment. Our Customer Success team is happy to help you in recovering an item to the best of our abilities, however, we are unable to provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.
