Return Policy

Need Help with a Return?
If you are not 100% satisfied with your kanebilt purchase, you can return your order to our warehouse for a refund or exchange within 30 days of purchase. We offer Free Domestic Returns + Exchanges and will provide you with a Prepaid USPS label. To submit a request, please visit our Contact Us page and fill out the proper form. 

Some Additional Returns Information!
  • Returns must be unused and in the condition you received them. Upon receipt of the return, we will issue your approved refund via the original method of payment. We cannot change payment methods to redirect refunds to other accounts.
  • For all approved Returns/Exchanges we process your free domestic return shipping label via a prepaid USPS label, and will ship your new order free of charge. 
  • We recommend retaining a copy of your drop-off receipt for your records. If we can verify the order was dropped off with a receipt and the order is lost with USPS, we will take responsibly and honor the Return/Exchange.
  • Shipping costs from the original order are non-refundable.
  • All returns must be from a verified kanebilt.com order. Kanebilt does not offer returns on items purchased outside of kanebilt.com. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.
  • Kanebilt does not price match with dealers or competitors.

For any Warranty related issues please contact us here!

 

For additional information/questions please feel free to reach out to us at: support@kanebilt.com

x